Reasons for Popularity

Security: Trusted for large transactions, especially in business contexts, due to enhanced traceability and reliability.

Integration with Formal Economy: Essential for payroll, supplier payments, and government services in Côte d’Ivoire’s formal sector.

Growing Digital Banking: The adoption of mobile banking apps by leading banks like Société Générale and Ecobank is making transfers more accessible to the urban population.

Reasons for Popularity

Increased Financial Inclusion: The rise in mobile money accounts from 24% in 2014 to 40% in 2021 reflects a significant improvement in financial inclusion, enabling more Ivorians to participate in the formal economy

Market Competition and Innovation: The entry of new players like Wave has intensified competition, leading to more affordable and innovative services. For instance, within two months of Wave's launch in April 2021, Orange's market share declined by 8.7%, indicating a dynamic and competitive market landscape

Regulatory Support: The Central Bank of West African States (BCEAO) issued regulations in 2015 that encouraged non-banks to issue e-money, setting the stage for a digital transformation in Côte d’Ivoire. Between 2014 and 2017, mobile money almost single-handedly drove a 20% increase in financial account ownership across the country

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Cote d’Ivoire

Top e-commerce industries
23.5%
Electronics
22.8%
Hobby & Leisure
19.9%
Fashion
Furniture & Homeware
Care Products
DIY
Grocery
Yamoussoukro
Capital
29.9M
Population
+0
Time Zone (GMT)
XOF (₣)
Currency
West African CFA franc
USD 21.3B
Transactions
value in 2028
27.2%
CAGR
of Digital Payments
during 2024-2028

Popularity of e-commerce payment methods

Bank Transfer
7%
Buy Now Pay Later
1%
Cash-in
23%
Credit Cards
1%
Debit Cards & Prepaid Cards
12%
E-wallet
55%
Mobile Money
55%
Others
1%

Extend your reach

Bank transfers are a formal method of payment in Côte d’Ivoire, primarily used by businesses and individuals with access to banking services. However, their adoption faces limitations due to low banking penetration (only 15% of the population has a bank account) and high service fees. Despite these barriers, bank transfers remain relevant for secure, high-value transactions.

Method
Bank Transfer (CI)
LPM Market Share
n/a
Payments
No
Refunds
Yes - full refunds only
Type
Bank Transfer
Local Card Scheme
Users
3M
Disbursements
Yes
Yes
Chargebacks
$25.00
$25.00
Authorization currency
XOF
Authorization
speed
Instant
Recurring
No
No

Mobile money services have significantly enhanced financial inclusion in Côte d'Ivoire, with 40% of adults holding mobile money accounts as of 2021, up from 34% in 2017. Leading providers include Orange Money, MTN Mobile Money, Moov Money, and Wave, each contributing to the sector's rapid growth and accessibility.

Method
Mobile Money (CI)
LPM Market Share
86%
Payments
Yes
Refunds
Yes - full refunds only
Type
Others
Local Card Scheme
Users
18M
Disbursements
Yes
Yes
Chargebacks
$25.00
$25.00
Authorization currency
XOF
Authorization
speed
Instant
Recurring
No
No