Reasons for Popularity

Convenience: Users can make payments directly from their bank accounts using their mobile phone number or National ID number.

Government Support: PromptPay was introduced as part of Thailand's government initiative to promote digital payments and reduce the country's reliance on cash transactions

Integration with Government Services: PromptPay is integrated with various government services, such as tax refunds, social security payments, and welfare benefits

Interoperability: PromptPay is an interbank electronic funds transfer service, and allows users to transfer money between different banks seamlessly.

return to all countries

Thailand

Top e-commerce industries
25.3%
Electronics
19.2%
Hobby & Leisure
22.0%
Fashion
Furniture & Homeware
Care Products
DIY
Grocery
Bangkok
Capital
71.7M
Population
+7
Time Zone (GMT)
THB
Currency
Thai Baht
$181.2B
Transactions
value in 2028
21.5%
CAGR
of Digital Payments
during 2024-2028

Popularity of e-commerce payment methods

Bank Transfer
44%
Buy Now Pay Later
1%
Cash-in
8%
Credit Cards
12%
Debit Cards & Prepaid Cards
7%
E-wallet
27%
Mobile Money
27%
Others
1%

Extend your reach

PromptPay is a digital payment system in Thailand, developed and regulated by the Bank of Thailand (BoT). It allows users to send and receive funds via bank transfers using a mobile phone number or national ID as a proxy, eliminating the need for detailed bank account information.

Method
PromptPay
LPM Market Share
n/a
Payments
Yes
Refunds
Yes - full refunds only
Type
Bank Transfer
Local Card Scheme
Users
80M
Disbursements
No
No
Chargebacks
$25.00
$25.00
Authorization currency
THB
Authorization
speed
Instant
Recurring
No
No